We are transitioning our team communication platform from Slack to Mattermost. This change is part of our efforts to improve collaboration and streamline communication across all four of our divisions.

Joining Mattermost

  • Join Your Division:

    • Please Talk to your SAT, DSL, FSL, or FTA to be invited.

  • Join USHA (Company-Wide):

Why We Are Making This Switch

  • Cost Efficiency: Slack is increasing its price per agent, which impacts our operational costs. Switching to Mattermost allows us to reduce expenses while increasing functionality.

  • Enhanced Automation and Integration: Mattermost provides more options for automating tasks and integrating our other data systems.

  • Unified Communication: Each division will have its own dedicated Mattermost team. Additionally, we have established a company-wide team, USHA, that everyone should join for organization-wide updates and collaboration.

Actions to Take

  • Set Up Your Account:

    • Use your company email address to register.

    • Complete your profile with a clear photo and up-to-date contact information.

  • Familiarize Yourself with Mattermost:

    • Explore the interface and customize your settings.

    • Join relevant channels within your division and the company team.

    • Review any pinned posts or important updates.