Using the right words at the right time makes all the difference. We’ve covered a lot of words and situations, but there’s something you really need to remember: these magic words will work with most people most of the time, but not with all of the people all of the time.
———Actionable advice:
Don’t be discouraged when they don’t work for you. Keep practicing! The more you use them, the more they’ll become second nature. Eventually, armed with these magic words – and your dedication, ambition, and drive – instead of counting conversations, you’ll soon be having conversations that count.
Many of us are in the box of self-deception: we consider the needs and wishes of others as less important than our own. This has all kinds of negative effects, harming our relationships, work attitude and ability to lead others. To get out of the box we must simply start following our natural instincts to be helpful to others.
———Actionable advice:
Try to shift your mental focus away from others and onto yourself. Instead of focusing on what others are doing wrong, try to think about what you can do right to help them. Also, don't worry about whether others are helping you enough, instead worry about whether you are helping others enough.
